Here’s a pop quiz for anyone who’s miserable at work. Which action has the biggest chance of improving your happiness? (A) Getting a promotion, (B) seeing your professional nemesis move to the Mongolia office, (C) focusing on the positive aspects of… Read More

Leadership often involves negotiating very tough deals, or handling strong objections, or getting a reluctant team to agree to some difficult course of action. To accomplish such things, we employ all the verbal means at our disposal. We argue, we re… Read More

Almost all mature companies have shed employees at some point–and in most cases the pink slips rarely come as a surprise. “Very often senior management will delay a decision to cut headcount, so unless there is a quick catastrophic event, layoffs ha… Read More